Frequently Asked Questions

Everything you need to know about your Indiana University Athletics gear.

How long will it take to receive my Hoosiers apparel?

Standard shipping typically takes 3-5 business days. Expedited options are available at checkout for fans who need their gear before the next big game.

What is your return policy for IU Athletics merchandise?

We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that personalized jerseys are final sale.

Are the products sold here officially licensed?

Yes, all products are 100% officially licensed by Indiana University and the NCAA, ensuring high-quality standards and authentic designs.

Do you offer international shipping for alumni living abroad?

We currently ship to over 50 countries worldwide. International delivery times vary by location and typically range from 10-21 business days.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.